Global Scans · Salesforce · Weekly Summary

• [New] In 2025, organizations prioritizing data-driven decision-making, customer engagement, and sales acceleration will find Salesforce Sales Cloud to be one of the most advanced and rewarding platforms in the contact management software landscape. 9cv9 Career Blog
• [New] Hootsuite Insights uses AI to analyze social media conversations and provide actionable insights, while Salesforce offers predictive analytics to help businesses forecast customer behaviour. SuperAGI
• [New] Companies like Salesforce are leveraging their own AI platforms to predict customer churn and personalize marketing efforts, resulting in higher engagement and conversion rates. SuperAGI
• [New] Companies like Salesforce and HubSpot have implemented AI-driven GTM strategies with notable success, using their own AI platforms to predict customer behaviour and personalize marketing campaigns, resulting in higher engagement and conversion rates. SuperAGI
• [New] Salesforce's Einstein platform, which starts at around $75 per user per month, uses AI to predict customer behaviour and personalize marketing campaigns. SuperAGI
• [New] Companies like Salesforce offer AI-powered CRM solutions that can help businesses improve their data management capabilities and unlock the full potential of their customer data. SuperAGI
• [New] Having Skillsoft CAISY within Salesforce will unlock the next evolution of how humans and AI agents, together, deliver quality training and great customer experiences at scale. Top CRM and Customer Relationship Management, Vendors,
• [New] Business + plan pricing will increase to $15 from $12.50 per user per month to reflect the significant value added through new advanced AI capabilities and premium Salesforce integrations. Slack
• [New] Manufacturers will increasingly rely on the Asset Service Summary feature (available in Salesforce Industry Cloud) in 2025, using AI to gain real-time insights into equipment health, warranty status, and service needs. Grazitti Interactive
• Personalising Engagement In 2025, businesses will increasingly rely on Customer Relationship Management (CRM) tools like HubSpot or Salesforce to drive personalised customer journeys. Innovation Visual Ltd
• Salesforce plans to invest in Informatica's ecosystem of data and infrastructure partners and apply the full power of Salesforce's marketing and distribution teams to accelerate the growth of Informatica's cloud business. Salesforce
• Data Understanding: Informatica's rich metadata, combined with Salesforce's unified data model, will empower AI agents to interpret, connect, and act on enterprise data with meaningful context. Salesforce
• With deep integrations across Salesforce's digital labour platform, CIOs, IT leaders and developers can seamlessly build agents and automate work wherever it happens, driving efficiency, fuelling innovation and unlocking new opportunities. ComputerWeekly.com
• Platforms like Salesforce and Microsoft Dynamics 365 leverage AI to optimize sales pipelines, analyze customer data and predict future behaviour. Digittrix Infotech Pvt Ltd
• As AI, automation, and customer engagement technologies evolve, Salesforce Data Cloud is expected to undergo significant advancements. Blogger
• If AI agents help drive more cross-selling and increase average revenue per user, Salesforce's subscription growth could rise in the medium term, added Bracelin. Forbes
• The integration of Deloitte's expertise with Salesforce's platform will empower businesses with tailored AI solutions and scalable agentic AI capabilities. archyde
• As the point of control shifts up the stack, the data platform players such as Snowflake Inc. and Databricks will increasingly run into the likes of Salesforce, ServiceNow and other SaaS players that are taking greater control over the data that lives within their application stacks. SiliconANGLE
• Businesses integrating Salesforce-driven automation gain a competitive edge, proving that strategy unlocks automation's full potential. TechBullion
• Sequana Medical intends to start US commercialization early in the second half of 2025 through a small specialty salesforce that it will establish to target the 90 US liver transplant centers that perform 95% of liver transplants. The Manila Times
• Natural Language Processing in custom Salesforce solutions will improve customer interactions and make CRM systems more intuitive. Melonleaf Consulting
• Tools like IBM Watson and Salesforce Einstein are popular for their ability to analyze data and predict trends accurately. OpenAPIHub Community | The OpenAPIHub blog is a forum f
• By utilizing agentic AI, Salesforce offers a unique approach that not only improves operational workflows but also creates new revenue generation opportunities in the digital economy. OpenTools

Last updated: 30 June 2025