Global Scans · Salesforce · Weekly Summary

• [New] Even traditional SaaS companies like Salesforce could lose out if they prioritize maintaining high gross margins over adapting to an outcome-based AI model, potentially being outmaneuvered by leaner, AI-first competitors. FinancialContent
• [New] Salesforce is already modernizing core functions across USDOT, helping enhance citizen safety through real-time, interstate data sharing and will simplify the management of billions in federal grants. / USA Rutland Herald
• [New] From Salesforce Agentforce 360 to Microsoft Agent 365, SAP Joule, ServiceNow AI Agents, and Adobe AI Foundry, buyers will increasingly evaluate vendors on multi-agent orchestration, governance, and data unification layers. Futurum
• [New] Salesforce expects Cyber Monday sales to also climb by 4%. / USA CNN
• [New] Salesforce envisions agents and humans working together to create hyper-personalized, high-converting deals. Reveation Labs
• [New] Salesforce is predicting a record-breaking Cyber Week, with sales projected to reach $334 billion worldwide, up 6% year over year, and $78 billion in the U.S., a 3% YoY increase. Retail Touchpoints
• [New] The Tool Proliferation Problem: A typical enterprise might have Einstein GPT in Salesforce, a standalone pricing optimization platform, a third-party contract analysis tool, and custom-built AI assistants for quote generation. servicepath | CPQ for complex technology sales
• [New] Salesforce predicts that U.S. resale transactions - peer-to-peer, marketplaces, other channels - will account for $64 billion in holiday revenue in 2025. Practical Ecommerce
• Salesforce has bet big on AI agents to boost productivity among its users, and it expects commensurate returns. The Register
• International cooperation and sharing of threat intel became more important than ever in 2025, as attacks like supply chain breaches did not respect geographic boundaries e.g. the Salesforce related breach rippled across North America, Europe, and Asia simultaneously. DeepStrike
• In 2025, a notorious predominantly English-speaking hacking group launched a website to extort its victims, threatening to release about a billion records stolen from companies who store their customers' data in cloud databases hosted by Salesforce. Cybercrime Magazine
• Salesforce has told investors it is upping prices for AI agent platforms, claiming customers will get between three and ten times the value from investment as it introduces new AI charging models. The Register
• ServiceNow's dominant spot among IT service management platforms is facing its most credible threat to date, as longtime platform rival Salesforce has rolled out an AI agent-powered product that has won early plaudits from one of the largest credit unions in the US. The Register
• With several hours of Cyber Monday shopping still ahead, Salesforce said it's expecting global online sales to grow 6% compared with the year-ago period to reach $52.7 billion and for U.S. online sales to increase 4% compared with a year ago to $13.3 billion. WTOP News
• X posts from users like Pietro Montaldo forecast a 520% explosion in AI-driven traffic for Black Friday 2025, based on Adobe, Salesforce, and Shopify data. WebProNews
• Real-world signals are already emerging: Salesforce, a leading enterprise software provider, credits AI agents with halving its customer support headcount (~4,000 jobs) (), showing the potential for efficiency. IntuitionLabs
• Salesforce will support Informatica's continued strategy of building best-in-class, AI-powered data management products - delivering a complete, end-to-end platform with industry-leading, integrated solutions to connect, manage, and unify data across any cloud, hybrid, or multi-cloud environment. Salesforce
• Staffing giant Adecco says its new joint venture with Salesforce aims to use AI to make hiring and workforce planning more efficient - and, importantly, to reduce what it calls AI bubble risks. Tech Startups - Tech News, Tech Trends & Startup Fundin
• Research from Salesforce shows 73% of customers expect companies to understand their unique needs. Forbes

Last updated: 22 December 2025