Global Scans · Salesforce · Weekly Summary

• [New] Salesforce will be introducing tech that makes coding easier inside Slack. Business Insider
• [New] Shares of software-as-a-service companies like Adobe, Intuit, and Salesforce declined sharply on fears that AI tools might chip away at their business. Time
• That-AI agents are going to replace software such as Salesforce, such as Workday. CXOTalk
• High-profile names such as Salesforce Workday, and DocuSign have all come under pressure as investors reassess what artificial intelligence might mean for traditional seat-based software models. ICT Pulse - The leading technology blog in the Caribbea
• Consumer-facing companies and high-growth tech firms like Salesforce struggled under the weight of higher-for-longer interest rate expectations and a sudden surge in Brent crude oil, which spiked above $100 per barrel following threats to the Strait of Hormuz. The Chronicle-Journal
• Salesforce is increasing investments in AI and is focusing on funding the growth of Agentforce and Data Cloud, which could pressure costs in the near term. Yahoo Finance
• By unifying AppExchange, Slack Marketplace, and Agentforce under a single brand, Salesforce is betting that a consolidated, agent-centric marketplace will drive platform stickiness and accelerate time-to-value. Futurum
• In professional services contexts, platforms like Mission Control for Salesforce PSA combine automated matching with delivery signals to reduce estimation risk and improve utilization without requiring manual matching for every assignment. Blockchain Council
• A Closed Won opportunity in Salesforce can now trigger downstream fulfilment in SAP, update Workday, and initiate compliance workflows without human intervention. Vectr Solutions
• Companies like Salesforce and Microsoft will lead the transition to models that charge per-seat for human users and per-task for AI agents. Tech Insider
• Salesforce could cool slightly in 2027, with much of its future trajectory hinging on AI. Benzinga
• If an enterprise can use an AI agent to build a bespoke internal CRM or HR tool, the pricing power of companies like Salesforce or Workday could be permanently eroded. FinancialContent
• In 2026, tools like HubSpot AI and Salesforce Einstein act as Co-Sellers, automatically drafting 70% of follow-up emails, predicting which deals will close, and flagging at-risk customers before you even notice the warning signs. SaaSRadar
• Platforms like HubSpot, Salesforce Einstein, and 6 sense now offer predictive scoring that continuously improves with new data, analysing hundreds of behavioural and firmographic signals to predict conversion likelihood. whitehat
• The deployment of AI agents: Expect to see more companies begin to use agentic AI solutions from the likes of ServiceNow, Salesforce, and Palantir. Leverage Shares
• Data Cloud adoption will accelerate dramatically, becoming a standard part of most Salesforce implementations. Purus Consultants
• CRM platforms like Salesforce and HubSpot integrate big data to predict customer churn and automate lead scoring. Market Data Forecast
• To survive, firms like Salesforce and Workday will need to rapidly transition from per-seat pricing to consumption-based or outcome-based pricing models that can capture the value created by AI agents. FinancialContent

Last updated: 18 May 2026