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Global Scans · CX · Weekly Summary


  • [New] Ecommerce fraud losses are expected to climb from $56 billion in 2025 to $131 billion in 2030. SeoProfy
  • [New] Ecommerce will account for almost 48% of US retail returns by 2029, while total retail returns are projected to reach $951.36 billion. SeoProfy
  • [New] Wero's eCommerce volumes will be boosted by its takeover of iDEAL, the very popular Dutch online bank transfer scheme. Business of Payments
  • Morgan Stanley takes a stricter line that requires meaningful autonomous action, and arrives at $190 billion to $385 billion of US ecommerce by 2030, or 10% to 20% of the online total. Mohammed Shehu, PhD - AI strategist
  • TikTok Shop will reach $23.41 billion in US retail ecommerce sales in 2026, surpassing Target's online sales of $21.94 billion. eMarketer
  • The dependency on major marketplaces like Amazon, which influences over 40% of global ecommerce sales, creates strategic risk. Crispidea - Equity And Industry Research Reports
  • In emerging markets, where 40% of eCommerce growth will originate per eMarketer, strategies like local sourcing minimize import emissions, appealing to price-sensitive buyers. Top Ecommerce News
  • US retail ecommerce is expected to become majority-mobile in 2027. SeoProfy
  • Augmented reality in ecommerce will grow from $5.8 billion in 2024 to $38.5 billion by 2030, with a 35.8% CAGR. BigCommerce
  • TikTok Shop is projected to hit $23.4 billion in US ecommerce sales in 2026, a 48% year-over-year jump that would put it ahead of Target, Costco, Best Buy, and Kroger by ecommerce volume. New Engen
  • TikTok Shop is projected to reach $23.4 billion in US ecommerce in 2026. New Engen
  • TikTok Shop is forecast to reach $23.41 billion in US ecommerce sales in 2026, after 48% year-over-year growth. SeoProfy
  • The 2026 Pinterest Predicts report features 21 emerging trends, and 67% of them are Gen Z-driven, signaling where the next wave of eCommerce demand is heading. Printful
  • Machine customers will become fully autonomous, capable of planning and executing the customer journey from end-to-end without a nudge. Customer Experience Magazine

Last updated: 13 September 2026



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